Frequently Asked Questions

1. Do I have to register?

Yes! You have to create an account with us. This will enable us to keep track of your online purchases. We will of course keep your personal information private and ensure it is safe. We will not retain your payment information.

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2. How to register?


Step 1: Click on Login/ Register on top right corner of your deskotp screen.
Step 2: Select "create new account" for neew registration.
Step 3: Fill in your details.
Step 4: You will receive an e-mail after complete the registration process.

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3. Does Decathlon have a store?

Yes, we now have 7 stores available only in Bangkok and 2 upcoming in up country. Click HERE to see their locations.

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4. Contact us

Our customer service team is available to assist you

phoneno.jpg (+66)9-9098-3999 (every day, 9.00am - 6.00pm)
mail.jpg or write us a message at Contact Us.

One of our friendly customer relations officers will get back to you within the next 24 hours.

- To find answer about ordering please click How to Order.
- To track your order please follow the step at Track and Trace.
- To return or exchange the product, you may submit the form at Return/Exchange.

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