Privacy Policy

1. Legals Information

This website and its all contents (hereinafter referred to the "Website") , are owned solely by Decathlon (Thailand) Co. Ltd. under company registration no.: 0115558007311, incorporated in the Kingdom of Thailand and having its registered office at 14/9 Moo 13 Bangna-Trad Road, Bangkeaw, Bangplee, Samutprakarn ("Head Office"), with the email contact.th@decathlon.com, contact number +66 9 909 8 3999 and/or its associated companies (collectively, "Decathlon" or "Decathlon Group" or "We").

By visiting or using any of the pages available on the Website on which this Privacy Policy or a link to this Privacy Policy appears, you are deemed to agree to the terms of this Privacy Policy. Please review this Privacy Policy carefully prior to visiting or using any such pages or otherwise providing any data, whether true or not, about an individual who can be identified from either that particular data, or from that data and other information which Decathlon has or is likely to have access to. Such data can include your name, e-mail address, billing address, shipping address, phone number and credit card information (hereinafter referred to "Personal Data").

If you wish to opt-out of this Privacy Policy, amend or remove any of your Personal Data in our possession, please refer to clause 5 for the required procedure.

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2. Collection of Personal Data

We only collect the Personal Data directly from Customers. Without limitation, this can occur during or before you:
(1)sign up to receive information;
(2)set up an account on the Website;
(3)place an order for Products through the Website;
(4)provide any feedback or complaints with regards to our Products or Services through the Website;
(5)participate in any social media offerings (such as signing up through our Facebook Fanpage); and/or
(6)participate in any marketing activity held by Decathlon.

In addition to Personal Data provided to us, certain information related to you that is not considered Personal Data may also be collected. We may collect this information to improve our Website and other online services. Such non-personal data may include information such as IP address, the history of using the internet browser, details of the Customers’ interaction with our Website, shopping habits, preferences and information about your lifestyle or preferences such as hobbies and interests and other types of non-personal data.

We may also receive Personal Data about you from other sources if you have given permission for that information to be shared. This may include information from commercially available sources, such as public databases and data aggregators, and information from third parties.

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3. Use of Cookies

We may use data collection devices such as "cookies" on certain pages of the Website to personalize the Customers’ Website experience, help analyze our Website flow and measure promotional effectiveness.

Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser and help us to personalize the content to match your preferred interests more quickly, and to make our Website more convenient and useful to you.

Our Website may allow third parties (for example, analytics firms and business partners) to download cookies to your device. These third parties may use cookies and other technologies to collect non-personal data about your online activities while you are using our Website. We have no access to, or control over these cookies, or other features these third parties use, and the information practices of these third parties are not covered by this Privacy Policy.

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4. Use of Personal Data

4.1. Using your Personal Data

We collect the Personal Data from our existing and prospective customers and employees for various reasons. Without limitation, these purposes include:-
(1)improving our products and your experience on our Website;
(2)analyzing the effectiveness of our advertisements, competitions and promotions;
(3)customizing your Website experience, as well as evaluating statistics on website activity, such as what time you visited it, whether you have visited it before and which site referred you to it;
(4)making the Website easier to use and tailoring the Website and products to your interests and needs;
(5)marketing and communicating with you in relation to products and services offered by Decathlon;
(6)processing orders and administering Decathlon account in relation to your use of our products and services;
(7)sending you information, products or samples you have requested;
(8)responding to your comments or queries;
(9)improving the quality of our Products and Services with market research and surveys;
(10)supplying you with information that is relevant to your existing relationship with us;
(11)suggesting products or services which we think may interest you; or
(12)offering you the opportunity to take part in competitions and promotions.

Where We collect the Personal Data for a specific purpose, we will not keep it for longer than is necessary to fulfill that purpose, unless We have to keep it for legitimate business or legal reasons.

4.2. Sharing your Personal Data

As a general rule, We do not share your Personal Data with anyone outside the Decathlon Group. For more information about the Decathlon Group, please visit www.decathlon.com. You may also consult our Data Protection Policy by following the link here;
http://corporate.decathlon.com/en/personal-data/.

However, We may share your Personal Data with trusted third parties. Such parties may either be in Thailand or abroad and may include:
(1)our advertising, marketing and promotional agencies to help us deliver and analyze the effectiveness of our advertising campaigns and promotions;
(2)third parties required to deliver a product or service to you, such as a delivery or postal service delivering a product that you have ordered through our Website;
(3)law enforcement or government authorities where they have followed due legal process to request us to disclose the information;
(4)third parties who wish to send you information about their products and services, but only if you have given us your consent to do so;
(5)third party who are providers of services, such as data processing; or
(6)web analytics tool providers, such as Google.

Decathlon may share your Personal Data for the following reasons:-
(1)provided under 'using your personal data';
(2)to verify your identity;
(3)to process purchase/credit transactions for the purchase of products through our Website;
(4)to enforce applicable Terms and Conditions of Sale and of this Terms and Conditions of the Website;
(5)to conduct investigations into possible breaches of applicable laws;
(6)to comply with a court order or other legal or regulatory requirements in the jurisdictions we operate;

In situations where a third party under contract with Decathlon collects Personal Data about you, we will require the third party to exercise reasonable care in protecting your information.

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5. Amendments to Personal Data / OPT OUT

You have a right to access, change and remove the Personal Data held by us. If you wish to do so, please refer to 'Contact Us'. You may also access, change and remove your personal details by clicking on 'My Account'. You may also decline to receive e-mails by clicking on 'Unsubscribe' in any marketing e-mail you receive.

If you do not want your Personal Data to be shared among affiliates, business partners or unrelated third parties, you may opt-out of such information sharing by sending us the appropriate withdrawal of consent form. For details on how to obtain such a form, please refer to 'Contact Us'

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6. Security of Your Personal Data

We ensure that all information collected will be safely and securely stored. We protect your Personal Data by:

  • Restricting access to it
  • Maintaining technology products to prevent un-authorized computer access
  • Securely destroying your Personal Data when it is no longer needed for any legal or business purpose. If you believe that your privacy has been breached by us, please contact us at our e-mail address provided in this Privacy Policy.

Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your DECATHLON ACCOUNT's password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your Personal Data and other information submitted to us. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

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7. Rights to Amend these Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. If material changes are made to these Terms and Conditions, they will be posted on this page and date stamped. We encourage you to review this page periodically in order for you to stay notified of any changes. Your continued use of this Website and acceptance of our services after any changes to these Terms and Conditions constitutes your consent to any such changes; to the extent such consent is not otherwise provided.

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8. Decathlon's Right

YOU ACKNOWLEDGE AND AGREE THAT DECATHLON HAS THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF DECATHLON HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL INFORMATION IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST DECATHLON FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN THESE CIRCUMSTANCES.


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